General Terms & Conditions

§ 1 Scope, customer information
The following general terms and conditions regulate the contractual relationship between Udo Hartmann Hantel-Hartmann and consumers and entrepreneurs who buy goods via our shop. Conflicting or deviating from our terms and conditions will not be accepted by us. The contract language is German.

§ 2 Conclusion of Contract
(1) The offers on the internet represent a non-binding invitation for you to buy goods.
(2) After entering your information and clicking the order button, you enter a binding offer to conclude a purchase contract.
You can also place a binding order by telephone or by fax.
(3) Immediately a confirmation of receipt will be sent to you by e-mail or fax .At the same time the acceptance of your offer is explained and the purchase agreement is thus completed. When ordering via telephone, the purchase contract is concluded if we accept your offer immediately.
If the offer is not accepted immediately, then you are no longer bound to it.

§ 3 Customer Information: storage of your order data
Your order with details of the contract (e.g. the type of product, price etc.) is stored by us. The terms and conditions will be sent to you by us but are also available at any time on our website, even after conclusion of the contract.

As a registered customer you can access your past orders via the customer login area (your account).

§ 4 Customer Information: Correction notice
You can correct your input before submitting the order at any time by using the delete button. We will inform you about further correction options on the way through the ordering process. You can completely exit the ordering process at any time by closing the browser window.

§ 5 return costs in the case of revocation
In the case of withdrawal you have to bear the cost for returning the goods if the delivered goods correspond to the ordered goods and if the price of the returnable goods does not exceed an amount of € 40,- or if the price of the good is higher at the time of the withdrawal and you have not provided any compensation or contractually agreed part payment.
Also you must only bear the regular costs of the return. Additional charges are at our expense, e.g. due to a change in the location of our business office or by use of an expensive transport services requested by us.

§ 6 Warranty
The warranty is based on the legal provisions.

§ 7 Commercial Court of Jurisdiction The
Exclusive place of jurisdiction for all disputes arising from this contract is our business location if you are trader.